Recap
In October 2026 we published 34 stories: 6 features, 6 guides, 5 product updates and 5 integrations and more.
Stories
Categories
Major releases
The mix
15 stories, 8 feature lists, 6 quick updates, 3 release notes, 2 recaps
Highlights
Most read
Avox connects your WhatsApp Business number to a shared inbox, templates, automations and an API, without giving up the WhatsApp Business app on your phone.
·2 min read·240 reads
Major release
Avox AI watches incoming messages and does what you set up: reply, tag, send a template, open a Flow or tell the team. You stay in control of every word.
·1 min read·150 reads
In order
Avox AI and premade automations, contact profiles, analytics, calls, safer sign-in, team permissions, plans explained and a lot for developers.
·1 min read
Tags, categories and avatars for contacts, message forwarding, better API keys, a live status page, rupee amounts for India and a new FAQ.
·1 min read
Create your account, name your first Switchboard, pick a plan and connect your number through Meta's own sign-up window.
·1 min read·210 reads
One number can work in the WhatsApp Business app on your phone and in Avox at the same time. Here's what's shared and what to keep in mind.
·1 min read·130 reads
Every WhatsApp conversation on your number in one place, with read receipts, delivery ticks and the customer's details one click away.
·1 min read
Pick a ready-written template, adjust it, and submit it to Meta. Order updates, reminders, receipts and more, filtered by category, use case and industry.
·1 min read
Bookings, sign-ups and surveys that customers fill in without leaving WhatsApp, built and published from Avox.
·1 min read
Send leads to your CRM with the Send to webhook action, forward messages to your server, and follow guides for n8n, Make, Zapier, Shopify and more.
·1 min read
Automation credits you didn't use can carry into your next period when your plan renews, and credits you buy stay valid for a year.
·1 min read
Avox AI watches incoming messages and does what you set up: reply, tag, send a template, open a Flow or tell the team. You stay in control of every word.
·1 min read·150 reads
Every contact gets a profile with their details, activity and private notes, plus quick views like "New this week".
·1 min read
From a welcome message to complaint escalation, premade automations open the builder already filled in, ready for you to adjust.
·1 min read
The little character that reacts as you work in Avox, with a shape that matches who you told us you are.
·1 min read
Messages sent and received, how fast you reply, and how many messages are delivered and read, over 7, 30 or 90 days.
·1 min read
See your WhatsApp calling history in one place, and ask customers whether it's okay to call them.
·1 min read
Each Switchboard has its own numbers, contacts, templates, automations and team. Run several and switch between them, or pause one when you need to.
·1 min read
Add an authenticator app for a second step at every sign-in, or sign in with a passkey using Face ID, Touch ID, Windows Hello or a security key.
·1 min read
When Avox has something for you, a discount code, a gift plan, free credits or a limit boost, it shows up in your dashboard, ready to claim.
·1 min read
Give everyone on your team exactly the access they need, change it any time, and see what changed in the activity log.
·1 min read
Starter, Growth and Business; monthly, yearly or one payment for a year; PayPal checkout; and WhatsApp charges billed by Meta with no Avox markup.
·1 min read
One endpoint, WhatsApp's own message format, and no Meta token to manage. Here's how to send your first message from your own system.
·1 min read·180 reads
Test keys check everything without sending, special test numbers show each error on purpose, and an Idempotency-Key header makes retries safe.
·1 min read
What a 429 means, how to read Retry-After, and how to use error codes to fix problems quickly.
·1 min read
Coexistence, billing, security, the Avox API and more: our FAQ now covers it all, grouped by topic so you can find an answer fast.
·1 min read
Product news, features, fixes and guides now have a home of their own, with a colour for every kind of story, search, an archive and RSS feeds.
·1 min read
Before you create, rotate or revoke an API key, or pause or delete a Switchboard, Avox asks for a short code sent to your email.
·1 min read
If your billing country is India, Avox shows prices and charges in rupees, with the US dollar amount you're charged beside it.
·1 min read
Sort contacts with categories and tags in your own colours, give every contact a generated avatar, and start automations when a tag is added.
·1 min read
One shared inbox, your existing number, clear costs from Meta with no markup, automations and an API, and the controls a team needs.
·1 min read·160 reads
Turn on message forwarding and each new customer message is sent to your HTTPS endpoint, signed so you can check it came from Avox.
·1 min read
Each API key now has a name and description, test keys never send a real message, and rotating a key keeps its limits.
·1 min read
Check how Avox and WhatsApp are doing at any time. The status page updates live and shows Meta's side separately, so you know where a problem is.
·1 min read·120 reads
Your WhatsApp message costs from Meta, by day and type with no Avox markup, and whether each number is in good standing with Meta.
·1 min read
Avox connects your WhatsApp Business number to a shared inbox, templates, automations and an API, without giving up the WhatsApp Business app on your phone.
·2 min read·240 reads
No switch, no lost history just faster replies from day one.
