Guide
Getting started: from sign-up to your first WhatsApp conversation
Create your account, name your first Switchboard, pick a plan and connect your number through Meta's own sign-up window.
Here is the whole path, from a new account to answering your first customer on WhatsApp.
- Sign up at avox.com with your email (we confirm it with a code), Google or Facebook.
- Name your first Switchboard in a short welcome chat. If you stop halfway, it picks up where you left off.
- Choose a plan on the pricing page and pay with PayPal. An active plan is needed to connect a number.
- Connect your number from Connections: pick the number type, decide whether to forward messages to your own server, then finish in Meta's own sign-up window.
Which number type?
Two ways to connect
- Existing number (Coexistence)The number you already use in the WhatsApp Business app. It keeps working on your phone.
- New numberA number dedicated to Avox and the API.
Before you start
- Admin access to your WhatsApp Business Account in Meta.
- Pop-ups allowed for the dashboard, so Meta's window can open.
- An active plan with a free connection slot.
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Create your account, name your first Switchboard, pick a plan and connect your number through Meta's own sign-up window.