AVOX

Newsletter

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What the newsletter is

The Avox newsletter is a short email about the product: what we shipped, new features and why they matter, and now and then a tip for getting more out of Avox. Our announcements (the same posts you see under What's new) are sent to subscribers too.

It is separate from account emails. If you have an Avox account, receipts, security codes and account notices are part of the service and keep arriving whether or not you get the newsletter.

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How often it arrives

There is no fixed schedule. We write when there is something worth telling you, which is a couple of times a month at most and often less.

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What we keep

For each subscriber we keep:

  • your email address and whether you are subscribed;
  • when you subscribed, and when you unsubscribed if you did;
  • which sign-up box you used on our site;
  • a record of your consent: the date, your IP address and browser type, and which version of our Privacy Policy was in force;
  • a random private code that makes the unsubscribe links in our emails work.

We use this only to send the newsletter and to show that you agreed to it. We don't sell it or share it for anyone else's marketing. When you unsubscribe we keep the record, marked as unsubscribed, so we never email you by mistake. If you would rather we delete it entirely, write to us and we will.

In this browser, Avox also keeps a small note that you subscribed, so the footer says "You're subscribed" instead of asking again. It stays on your device and is explained in our Cookie Policy.

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How to unsubscribe

Any of these works, and takes effect straight away:

  • the Unsubscribe link at the bottom of any newsletter email;
  • your mail app's own Unsubscribe button, where it shows one;
  • the box below.

Unsubscribe

Have an Avox account? Product announcements for your Switchboard are switched on and off on the Compliance page of your dashboard.

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Contact

Questions about the newsletter, or want your record deleted? Email hello@theavoxai.com or use our contact form. A person on the Avox team replies. The newsletter is sent by AAIDA Corp. Private Limited, which runs Avox.

Have a question about this policy?

If anything here isn't clear, or you need more detail before you're comfortable, reach out and we'll walk you through it.

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