WhatsApp calls in Avox: call history and permission requests

Once an Admin switches on Calling for a number in Connections, the Calls page shows your WhatsApp call history: direction, status, length and who it was with, as Meta reports it.

To call a customer, ask first: Request calling permission sends them a message asking whether a call is okay. It follows the usual 24-hour window. Automations can ask too, with the Request a call action or the Callback request premade automation.