WhatsApp Flows explained: forms, bookings and lead capture in chat
WhatsApp Flows explained in plain English: what they are, what a form can collect, how to send one, where the answers go and when plain chat is the better choice.
6 min read
Recap
In November 2026 we published 11 stories: 9 guides and 2 features.
Stories
Categories
Major releases
Highlights
In order
How a three-person shop can run a WhatsApp inbox for small business on a Monday morning: triage with tags, leave notes and keep one voice.
·5 min read
The WhatsApp 24 hour window explained: what opens it, what you can send inside and outside it, and the October 2026 pricing changes for service messages.
·5 min read
WhatsApp Business API pricing explained: how Meta charges per delivered message, what a platform subscription covers, and how to estimate a month without guessing.
·5 min read
Choosing a WhatsApp Business API provider? Twelve plain questions to ask before you pay, from who owns your account to how you leave, with what good answers look like.
·5 min read
A guided look at the premade WhatsApp automation templates in Avox: bookings, reminders, leads, support and opening hours, with what each one needs and costs.
·6 min read
Set up WhatsApp booking automation with a Flow, a table and a reminder: customers pick a free time in the chat and the booking confirms itself. A full walk-through.
·6 min read
WhatsApp Flows explained in plain English: what they are, what a form can collect, how to send one, where the answers go and when plain chat is the better choice.
·6 min read
A day-by-day WhatsApp business setup checklist for your first week on Avox: connect your number, send a first template, switch on one automation, invite a teammate.
·6 min read
How to write and time WhatsApp appointment reminders that people answer: the template rules, a day-before and an hour-before pattern, and a one-tap confirm or reschedule.
·6 min read
A practical guide to WhatsApp for salons: a hypothetical three-chair salon's week of bookings, reminders, feedback and a "time to rebook" nudge, built with Avox.
·6 min read
WhatsApp for clinics and dental practices: what reminders and intake forms are sensible, what to keep out of the chat, and which official health-data guidance to read.
·6 min read
No switch, no lost history just faster replies from day one.