WhatsApp Flows explained: forms, bookings and lead capture in chat
WhatsApp Flows explained in plain English: what they are, what a form can collect, how to send one, where the answers go and when plain chat is the better choice.
6 min read
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Every story tagged "small business".
8 stories
WhatsApp Flows explained in plain English: what they are, what a form can collect, how to send one, where the answers go and when plain chat is the better choice.
·6 min read
A guided look at the premade WhatsApp automation templates in Avox: bookings, reminders, leads, support and opening hours, with what each one needs and costs.
·6 min read
Choosing a WhatsApp Business API provider? Twelve plain questions to ask before you pay, from who owns your account to how you leave, with what good answers look like.
·5 min read
How a three-person shop can run a WhatsApp inbox for small business on a Monday morning: triage with tags, leave notes and keep one voice.
·5 min read
Write WhatsApp message templates Meta approves: pick utility or marketing correctly, format variables, avoid the usual rejections and fix a refusal fast.
·6 min read
Seven small WhatsApp inbox features in Avox that save real time, from the reply-window countdown to phone-number search, each checked against the product.
·6 min read
An honest list of WhatsApp Coexistence limitations from Meta's own docs: what syncs, what is switched off, and what keeps the connection alive.
·6 min read
WhatsApp Coexistence lets one number work in the WhatsApp Business app and in a team inbox with automations at the same time. Here is what it means for you.
·5 min read
No switch, no lost history just faster replies from day one.